Plantyful Support

Contact

Contact us about your account, plants, reminders, a shared garden, or an Amber purchase. Include the app version and build number shown in Profile. Never send your password or a full purchase receipt by email.

Frequently asked questions

How do I delete my account?

Open Profile → Account → Delete account and confirm deletion.

How do I change reminders?

Profile lets you manage care, room/production, and rhythm reminders separately. Change system permission in iOS Settings.

How do I disable product analytics?

The Profile switch is off by default. If you previously consented, you can withdraw consent there at any time.

My Amber purchase has not appeared

Reopen the shop after a short wait and check your connection. If the balance is still missing, send the app version, build number, approximate purchase time, and Apple order number – never payment details.

How does a shared garden work?

An owner creates a private invitation in Profile. Recipients can join with the visible code. There is no public feed or chat.

Legal

Provider under Section 5 DDG (Germany): Julian Zefferer, address and contact details above. The iOS app is governed by Apple’s Standard EULA.